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2-piece Set: Dual pleasure kit, including 1 purple and 1 pink love egg vibrator for versatile play. The combo vibrators solve the #1 frustration: battery anxiety. While Toy A pleases you, Toy B charges. When you're ready to switch, simply swap - your vibes never have to stop. "
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10-Speed Intense Vibration: This revolutionary vibrator is designed for "composite orgasms," combining three precision-engineered stimulating parts for anatomically targeted pleasure. Hyper-responsive tail delivers rapid vibrationsdirectly to the clit (C-spot), encircling its sensitive hood with fluttering pulses for intensearousal.
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10m Strong-Signal Remote: Take full control from across the room - or hand the reins over to a partner for surprise fun. No awkward fumbling, just seamless long-range play.
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Fully Silicone Design: Shower, bath, pool—this IPX5 waterproof vibe goes wherever your desires flow. Easy-clean silicone stays hygienic for stress-free enjoyment.
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Silent Seduction, Anywhere: Designed for intimate moments without interruption, our ultra-quiet device ensures complete privacy — whether at home or on the go.
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Compact & Discreet: Sleek, travel-friendly design slips effortlessly into your bag or pocket. No awkward vibrations or telltale noises—just your secret to carry.
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USB-Recharged Freedom: No fumbling with batteries. A single charge (via any USB port) delivers extended play, ready whenever wanderlust—or other urges—strike.
Thank you for shopping at PELLEGRACE store. Due to the sensitive nature of our products, we have established the following refund policy. Please read carefully :
1. REFUND CONDITIONS :
| Situation | Refundable | Notes |
|---|---|---|
| Product unopened with intact packaging | Yes | Must request within 3 days of receipt |
| Product has quality issues | Yes | Must provide photo/video evidence |
| Product opened but unused | No | Non-refundable for hygiene reasons |
| Product used | No | Non-refundable for hygiene reasons |
| Shipping damage | Yes | Must provide photo evidence |
2. REFUND PROCESS :
Reach out to our support team via email or live chat.
Submit your order number and any relevant evidence.
We'll review your request within 1-3 business days.
Approved refunds will be processed to original payment method.
3. IMPORTANT NOTES :
| Who covers the shipping costs? | Return shipping costs are buyer's responsibility (except for quality issues). |
| How will the refund be processed? | Refunds will be issued to original payment method. |
| Can custom products be refunded? | Custom products are non-refundable. |
| Can sale items be returned or exchanged? | Sale items follow promotion rules. |
4. CONTACT INFORMATION :
We are committed to exceptional worldwide service. Every day, we reliably ship hundreds of orders with prompt responsiveness — Your satisfaction is our top priority.
1. DELIVERY TIMEFRAMES :
The delivery process consists of two essential phases :
Processing time : We prepare each order through a 3-step process (verification, quality control, packaging) and dispatch items within 1-5 business days.
Shipping time : Once dispatched, your package's travel time to reach you will vary according to the shipping option chosen and final delivery address. ( Refer to the following table )
| Country | Shipping Time |
|---|---|
| United States (Except Alaska, Guam, Hawaii, Northern Mariana Islands, Puerto Rico, United States Virgin Islands) | 8-12 Work Days |
| United Kingdom, Germany, France, Mexico, Spain (Except Baleares, Las Palmas, Santa Cruz) | 6-12 Work Days |
| Australia, Canada, Italy | 12-18 Work Days |
| Switzerland, Denmark, Ireland, New Zealand, Belgium, Austria, Sweden, Netherlands, Norway, Portugal | 15-25 Work Days |
| Japan, Korea (If you fill in the correct tax ID number, it only takes 8-10 days to receive it.) | 8-18 Work Days |
| The Middle East (Saudi Arabia, United Arab Emirates, Qatar, Oman, Kuwait, etc.) | 30-50 Work Days |
| India | 30-50 Work Days |
| South America (Colombia, Guatemala, etc.) | 20-30 Work Days |
*During peak seasons and promotional sales, delivery might take a little longer.
2. HOW CAN I TRACK MY ORDERS ?
1. Your order will be processed and dispatched within 24 hours of acceptance (on business days). During promotions, processing may take slightly longer.
2. Once shipped, you’ll receive a confirmation email with tracking details. Note: Tracking updates may take a few days to appear.
3. You will also be able to track your order in your account.
3. IS MY PACKAGE DISCREET ?
Your order ships in plain, unmarked packaging—no labels, no hints about contents. Total privacy guaranteed.
We would love to hear from you, contact us on:
Email: support@pellegrace.com
Thank you for shopping at PELLEGRACE store. Due to the sensitive nature of our products, we have established the following refund policy. Please read carefully :
1. REFUND CONDITIONS :
| Situation | Refundable | Notes |
|---|---|---|
| Product unopened with intact packaging | Yes | Must request within 3 days of receipt |
| Product has quality issues | Yes | Must provide photo/video evidence |
| Product opened but unused | No | Non-refundable for hygiene reasons |
| Product used | No | Non-refundable for hygiene reasons |
| Shipping damage | Yes | Must provide photo evidence |
2. REFUND PROCESS :
Reach out to our support team via email or live chat.
Submit your order number and any relevant evidence.
We'll review your request within 1-3 business days.
Approved refunds will be processed to original payment method.
3. IMPORTANT NOTES :
| Who covers the shipping costs? | Return shipping costs are buyer's responsibility (except for quality issues). |
| How will the refund be processed? | Refunds will be issued to original payment method. |
| Can custom products be refunded? | Custom products are non-refundable. |
| Can sale items be returned or exchanged? | Sale items follow promotion rules. |
4. CONTACT INFORMATION :
We are committed to exceptional worldwide service. Every day, we reliably ship hundreds of orders with prompt responsiveness — Your satisfaction is our top priority.
1. DELIVERY TIMEFRAMES :
The delivery process consists of two essential phases :
Processing time : We prepare each order through a 3-step process (verification, quality control, packaging) and dispatch items within 1-5 business days.
Shipping time : Once dispatched, your package's travel time to reach you will vary according to the shipping option chosen and final delivery address. ( Refer to the following table )
| Country | Shipping Time |
|---|---|
| United States (Except Alaska, Guam, Hawaii, Northern Mariana Islands, Puerto Rico, United States Virgin Islands) | 8-12 Work Days |
| United Kingdom, Germany, France, Mexico, Spain (Except Baleares, Las Palmas, Santa Cruz) | 6-12 Work Days |
| Australia, Canada, Italy | 12-18 Work Days |
| Switzerland, Denmark, Ireland, New Zealand, Belgium, Austria, Sweden, Netherlands, Norway, Portugal | 15-25 Work Days |
| Japan, Korea (If you fill in the correct tax ID number, it only takes 8-10 days to receive it.) | 8-18 Work Days |
| The Middle East (Saudi Arabia, United Arab Emirates, Qatar, Oman, Kuwait, etc.) | 30-50 Work Days |
| India | 30-50 Work Days |
| South America (Colombia, Guatemala, etc.) | 20-30 Work Days |
*During peak seasons and promotional sales, delivery might take a little longer.
2. HOW CAN I TRACK MY ORDERS ?
1. Your order will be processed and dispatched within 24 hours of acceptance (on business days). During promotions, processing may take slightly longer.
2. Once shipped, you’ll receive a confirmation email with tracking details. Note: Tracking updates may take a few days to appear.
3. You will also be able to track your order in your account.
3. IS MY PACKAGE DISCREET ?
Your order ships in plain, unmarked packaging—no labels, no hints about contents. Total privacy guaranteed.
We would love to hear from you, contact us on:
Email: support@pellegrace.com
